Rules and ethics
UK consumer law and the 14-day cancellation right in live selling
Social selling tools must handle the 14-day cancellation right under the Consumer Contracts Regulations 2013, with clear returns policies and information duties.
Topic
consumer contracts regulations
Rules and ethics
Social commerce returns policy UK: refunds and deductions
Social commerce returns policy UK: how to time a refund, when you may deduct for handling, and why faulty goods follow a different route from a change of mind.